Contact Sonic.net
Sonic.net Customer Care Status
7
Calls Waiting1
Minute Wait Time
A message from Dane:
"I'd like to apologize for what may be longer than usual hold times. Our new Fusion Broadband and Phone service is growing very rapidly, and our whole team is working hard to keep up. We are hiring, so if you know any friendly Sonoma County people who are good with technology, please tell them about our employment page at http://sonic.net/jobs/. Thank you for your patience."
-- Dane Jasper, CEO
Address
Sonic.net, Inc.2260 Apollo Way
Santa Rosa, CA 95407
support@sonic.net
billing@sonic.net
Contact numbers
1 (707) 547-3400 Customer Support1 (707) 522-1000 Admin, billing & sales
1 (888) 766-4233 Toll free admin, billing & sales
1 (707) 547-2199 Fax
Fusion customers, simply dial 611 for customer support.
Find a local dialup and support telephone number.
Hours of operation
Billing is open 8:00am-5:00pm PDT, Monday through Friday.
Sales and Support are available 6:00am-11:00pm PDT Monday through Friday and 8:00am-10:00pm PDT Saturday and Sunday.
Please note that our office is closed from 2:00pm - 2:30pm the first Friday of every month for our general staff meeting, and our Technical Support Department is closed 2:00pm - 2:30pm every Friday for their weekly discussion meeting.